"Redesigning Today’s Public Services: Focus on Reference"

Broadcast date: Friday, November 12, 2010

Presenter: Marie L. Radford, Ph.D.

Marie Radford, Ph.D., just back from Reference Renaissance 2010 in Denver, Colorado, and co-editor of Reference Renaissance: Current and Future Trends will talk with you about re-designing library public services, focusing on reference. The program will explore how reference services are evolving by incorporating new technologies, modes of delivery, and new staffing models. And how do we assess this new style of reference service?

Marie Radford,Ph.D., is an Associate Professor at Rutgers, the State University of New Jersey’s School of Communication & Information and a leading library consultant.

This teleconference is 90 minutes in length--Noon to 1:30 p.m. Eastern Time.